Streamline Your Support Workflows

Boost efficiency with tools for smart scheduling, AI insights, and streamlined workflows. Simplify support and deliver exceptional experiences from one powerful platform.

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Key Benefits & Features

Designed for small support teams

SupportPower helps organize workflows, reduce manual scheduling overhead, and enhance the support experience.

Self-Service Scheduling.: Eliminate Excel sheets and time-consuming meetings by empowering team members to independently select and manage their upcoming support slots.
Powerful AI Assistant.: Enhance support efficiency with an integrated AI assistant. It offers quick access to company documentation, troubleshooting workflows, and best practices, enabling your team to resolve issues swiftly and effectively.
Automated Reminders.: Send timely, automated notifications via multiple channels to ensure that team members are aware of their upcoming assignments.
Comprehensive Analytics.: Gain insights into team performance, identify recurring issues, and measure key metrics to make data-driven decisions that improve product quality and customer satisfaction.

How SupportPower Works

SupportPower addresses common constraints that hinder efficient support operations. Here’s how we solve them:

Configure your support slot with ease: SupportPower empowers your team by enabling them to customize their support slots like 'Week' ok 'Weekend' effortlessly. With tools that ensure fairness, transparency, and consistency, team members can align schedules to their needs while maintaining balanced coverage.
Let your team select their slot for the next period: Let your team take control by selecting their support slots for the upcoming period with ease and confidence.
Log Interventions and Get Smart Assistant Insights: Track client interactions effortlessly and receive actionable advice from your AI assistant to improve support outcomes.
Turn Insights into Tickets: Send tasks directly to your ticketing system for faster and smoother support workflows.
Evaluate and Optimize Team Performance: Monitor your support team’s performance and identify key areas for improvement with actionable insights and detailed analytics.

Pricing

Choose the right plan for your team

Choose an affordable plan that’s packed with the best features for engaging your audience, creating customer loyalty, and driving sales.

Starter Plan

5€ /member/month

The perfect plan if you're just getting started with our product.

Up to 8 members
1 project
Up to 50 interventions per month
Advanced analytics
48-hour support response time

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Professional Plan

10€ /member/month

Designed for growing businesses.

Up to 20 members
Unlimited projects
Up to 200 interventions per month
Advanced analytics
24-hour support response time

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Add powerfull support assistant

Boost team productivity with an AI-driven assistant that connects to your documentation, delivering instant access to guides and solutions for faster, smarter support.

10€ per member/month

Add to your plan